Facilities Management Officer

Closing date: 2026-11-08 Hiring location: Dar es Salaam Career level: Middle Qualification: Bachelor Degree Experience: 3 Years Job Description JOB DETAILS • Job Reference Indicator: Not specified • Organization Function: Corporate Services • Job Grade: Not specified • Name: Not specified • Organizational Level: Not specified • Location: Head Office REPORTING RELATIONSHIPS • Functionally reports to: Head, Corporate Services. • Administratively reports to: Same as above. • Supervises: Nil. JOB OBJECTIVE • Ensure proper maintenance and consistent functionality of all mechanical, power and electrical equipment. DUTIES AND RESPONSIBILITIES • Responsible for issues concerning elevators, generators, transformers and the likes. • Make requests for the purchase or repair of equipment. • Ensure that standards are strictly adhered to. • Ensure renewal of lease agreements, contracts for vendors and service providers. • Relate directly with vendors and service providers to ensure that SLAs are met. • Ensure the Bank's office and ATM premises are clean and that air conditioning is functioning. • Initiate purchase of stationery and other Bank assets. • Manage the store and ensure it is stocked at all times. • Manage fuel cards for generators and ensure the logbooks are well managed. • Perform any other duties as assigned by the supervisor. KEY PERFORMANCE INDICATORS • Availability of service. • Number of complaints from internal and external customers. • Turnaround time (TAT) for carrying out responses and solving complaints. • Customer service delivery index. • Cleanliness of the Bank premises. MINIMUM EDUCATION QUALIFICATIONS • Minimum educational level: Bachelor's Degree. PREVIOUS WORK EXPERIENCE REQUIREMENTS • Minimum requisite experience: 3 years' relevant experience. KEY COMPETENCY LIST Knowledge • Banking operations, policies and procedures. • Banking organizational structure. • Technical knowledge. Skills/Competencies • Professional disposition. • Problem-solving skills. • Business awareness. • Creativity and innovation. • Result orientation. • Analytical thinking. • Multitasking. • Ability to manage complexities. • Numerical ability. • Logistic management. • Facilitation. • Facilities management. Skills required: Collaboration Skills; Communication Skills; Computer Skills; Leadership Skills; Problem-Solving Skills