Bank Teller

Closing date: 2026-11-08 Hiring location: Dar es Salaam Career level: Middle Qualification: Bachelor Degree Experience: 3 - 5 Years Job Description JOB DETAILS • Name: Not specified • Job Reference Indicator: Not specified • Organization Function: Not specified • Job Grade: Not specified • Organizational Level: Not specified • Location: Not specified REPORTING RELATIONSHIPS • Functionally reports to: Customer Service Manager. • Administratively reports to: Customer Service Manager. • Supervises: Nil. JOB OBJECTIVE • To manage cash and cheque transactions and to maintain good service delivery at teller points. DUTIES AND RESPONSIBILITIES • Ensure prompt and efficient payment and posting of all cash and cheque transactions. • Ensure proper balancing on a daily basis. • Oversee responsibility for service delivery at teller points. • Perform any other duties as assigned by the supervisor. KEY PERFORMANCE INDICATORS • Turnaround time. • Customer delivery service index. • Amount of revenue accrued through processing of customer transactions. • Number of error transactions. • Number of shortages and overages. MINIMUM EDUCATION QUALIFICATIONS • Degree with a minimum of Second Class (Lower Division) or its equivalent from a recognized and accredited university. • Applicants must also possess a minimum of five (5) O'Level credits obtained in not more than two sittings, including credit passes in Mathematics and English Language. KEY COMPETENCY LIST Knowledge • Banking operations, policies and procedures. • Basic Accounting. Skills/Competencies • Professional disposition. • Possess IT appreciation and application skills. • Information sourcing and processing skills. • Ability to pay attention to detail. • Customer service orientation. Skills required: Collaboration Skills; Communication Skills; Computer Skills; Core Banking System; Financial Literacy Skills