Branch Credit Operation Officer

Company: Mo Finance Corporation Ltd Apply Before: Nov 30, 2026 Location: Mwanza, Tanzania Type: Full Time / Permanent Career Level: Mid-Career Professional Positions: 1 Experience: 5 - 10 Years Education: Bachelors Profession: Operations Industry: Accounting / Finance / Taxation / Auditing Date Posted: Mar 16, 2026 Job Description • Provide information to customers by telephone, in writing, via email, or in person. • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other relevant financial information. • Review and update credit and loan files in the system to ensure accuracy and completeness. • Prepare loan agreements and ensure they are complete, accurate, and in line with company policies. • Review loan agreements to ensure they include all conditions of approval and are properly signed. • Process credit applications in the system and prepare credit bureau data. • Coordinate credit application processing within the system. • Update credit bureau data in accordance with country regulatory requirements. • Coordinate and maintain loan files in the system. • Ensure registration of assets and compliance with statutory and regulatory requirements. • Stay informed about new types of loans, financial services, and products to better meet customers’ needs. • Submit applications to credit analysts for verification and recommendations. • Handle customer complaints and take appropriate action to resolve them. • Prepare and update daily operational reports. • Support in fulfilling all loan approval conditions. Skills required: Spreadsheets (e.g. Excel, Google Sheets, etc); Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc); Presentation Tools (e.g. Google Slides, Power Point, etc)