Floor- In- Charge

Company: MeTL BAJAJ Apply Before: Nov 30, 2026 Location: Dar es Salaam, Tanzania Type: Full Time / Permanent Career Level: Mid-Career Professional Positions: 1 Experience: 3 - 5 Years Education: Advance Diploma Profession: Transport / Logistics Industry: Transportation / Logistics / Auto Workshop Date Posted: Aug 03, 2026 Job Description • Conduct final inspection of all repaired/service vehicles. • Check vehicle quality after repair work. • Verify all customer complaints are resolved properly. • Inspect engine, electrical, suspension, brake, and body work condition. • Ensure no oil leakage, abnormal noise, or warning light remains. • Confirm all spare parts are properly fitted and tightened. • Perform road test when required. • Coordinate with technicians and workshop supervisor for pending issues. • Prepare and submit final inspection reports. • Ensure vehicle delivery quality meets company standards. • Identify repeat repair issues and report to Reporting officer. • Prepare and maintain daily pending vehicle reports. • Monitor and control vehicle turnaround time (TAT). • Ensure 95% same-day vehicle delivery target achievement. • 100% Hand over replaced old spare parts to customers except warranty parts. • Ensure zero repeat complaints through proper final inspection. • Maintain repeat complaint records and analysis reports. • Follow up pending jobs to avoid delivery delay. • Support customer satisfaction by ensuring proper repair quality. • Verify that all spare parts issued on the job card have been properly replaced in the vehicle. • Physically check replaced spare parts before vehicle delivery. • Show replaced spare parts and completed work to the customer during vehicle handover. • Ensure transparency between workshop repair work and customer satisfaction. Skills required: Spreadsheets (e.g. Excel, Google Sheets, etc); Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)