Branch Quality Assurance

Branch Quality Assurance Key Responsibilities • Monitor branch operations to ensure compliance with internal policies and regulatory requirements. • Conduct branch quality assurance reviews, inspections, and operational audits. • Identify operational gaps, risks, and control weaknesses and recommend corrective actions. • Assess compliance with customer service standards and operational procedures. • Prepare quality assurance reports and follow up on implementation of recommendations. • Promote continuous improvement, operational efficiency, and risk management. Qualifications & Experience • Bachelor's Degree in Banking, Finance, Accounting, Business Administration, or a related field. • Relevant experience in quality assurance, internal controls, banking operations, risk, or compliance. • Strong analytical, reporting, and problem-solving skills. • Good knowledge of banking procedures, regulatory requirements, and risk management. • High attention to detail, integrity, and ability to work independently. Note: Women and persons with disabilities are encouraged to apply. Only shortlisted candidates will be contacted. How to apply: Send your CV to HRRECRUITMENT@cbtbank.co.tz DEADLINE: 09th, Nov 2026 5:30 PM Monday Piga*150*84# Pakua Coopesa App App Store Google Play in coopbanktanzania