Officer: Learning & Development

Summary The Officer: Learning & Development is responsible for coordinating training and development activities, ensuring effective delivery of training programs and supporting employee capability development across the organization. Responsibilities Coordinate and support delivery of training programs, workshops, and development initiatives across departments Assist in collecting and consolidating training needs from departments based on workforce and performance requirements Organize training schedules, venues, materials, and resources to ensure smooth execution of training sessions Liaise with internal and external trainers to ensure effective delivery of training programs Maintain accurate records of training activities, attendance, and employee development progress Collect feedback and support evaluation of training programs to assess effectiveness and impact Assist in implementation of development initiatives such as onboarding, technical training, and skills development programs Prepare reports on training activities, participation, and outcomes for management review Ensure mandatory training requirements (safety, regulatory, operational) are tracked and completed Work with departments to align training activities with operational needs and schedules Education and Qualifications Minimum Qualifications Bachelor’s degree in Human Resources, Education, Business Administration, or related field 2–4 years’ experience in training coordination, HR operations, or learning and development roles Professional certifications not required Proficiency in Swahili Preferred Qualifications No specific additional education required Training in Learning & Development, instructional design, or HR certifications (e.g., CIPD, SHRM) is an added advantage Experience in large organizations, aviation, or operational environments is an added advantage Proficiency in English is an added advantage Requirements Technical Training coordination and administration Knowledge of learning and development processes Data tracking and reporting skills Familiarity with HRIS or training systems Behavioral Strong organizational skills Communication and interpersonal skills Attention to detail Ability to manage multiple tasks Power Ability to coordinate across departments Responsiveness to training needs Ability to support development initiatives Collaboration with stakeholders Characteristics Timeliness and completion of training programs Training participation rates Accuracy of training records and documentation Compliance with mandatory training requirements Feedback scores on training programs Responsiveness to departmental training needs. Reporting To Human Resource Manager Primary Industry: Air Transport: 2 Years