Non-Aeronautical Revenue Collection Officer

Summary The Non-Aeronautical Revenue Collection Officer is responsible for executing revenue collection, billing, reconciliation, and reporting activities for non-aeronautical revenue streams, ensuring accuracy, compliance, and timely financial processing. Responsibilities Collect revenue from retail, concessions, advertising, parking, and other commercial services Prepare and issue invoices based on contracts, tariffs, and usage data Record all billing and collection transactions in ERP and billing systems Reconcile revenue collected against billing records, POS data, and financial reports Monitor and follow up on outstanding/unpaid invoices Assist in preparing revenue performance and collection reports Monitor and validate Point of Sale (POS) transactions Coordinate with commercial and finance teams for accurate billing and reporting Ensure billing and collections comply with contracts and approved pricing Maintain proper documentation of invoices, payments, and reconciliations Identify discrepancies in revenue records and escalate issues when necessary Education and Qualifications Minimum Qualification Diploma in Finance, Accounting, Business Administration, or related field 2–4 years’ experience in billing, revenue collection, or finance roles Proficiency in Swahili Professional certifications not required Preferred/ Maximum Qualification Bachelor’s degree in Finance, Accounting, Business Administration, or related field CPA, ACCA (partially completed), or equivalent certification is an added advantage Experience in commercial revenue environments (retail, parking, concessions) is an added advantage Proficiency in English is an added advantage Requirements Experience in using systems, equipment and facilities: ERP Billing systems POS systems Financial reporting tools Characteristics Technical Billing and invoicing processes Revenue reconciliation Use of ERP, POS, and billing systems Basic financial reporting Behavioral Attention to detail Integrity and accountability Organizational skills Communication skills. Power Ability to follow up on collections Ability to identify discrepancies Ability to coordinate with tenants and teams Ability to escalate issues appropriately Reporting To Revenue Manager: Non-Aeronautical Primary Industry: Air Transport: 2 Years