Frequently asked questions
Answers to the questions people ask most about Kaziplat, jobs, CVs and accounts.
About Kaziplat
Am I talking to a person?
I am Kaziplat's automated assistant. When I can't solve something, I pass it to our team, and people reply here.
Jobs and alerts
I am not getting job notifications
Save a search, then check Settings: push and job alerts must be on, and your phone must allow notifications. Free gets a daily digest.
What does the match percent mean?
It compares your CV with what the job asks: field of study, level, experience and skills. Open the job and tap Your fit to see why.
How do I apply for a job?
Open the job and tap Apply. Kaziplat prepares your email or opens the employer's page. Mark it as applied to track it.
How do I get the app?
Open "Get the app" on the website. Android downloads the file directly. On iPhone, add the site to your Home Screen.
CVs
Why does my CV have a "Made with Kaziplat" line?
On Free, the first export each month is clean and later ones carry that small line. Any paid plan removes it.
I cannot download or share my CV any more
Free has 2 downloads and 1 share a month, and they renew on the 1st. Paid plans give more.
Where is my downloaded CV?
On the Android app it is in Downloads/Kaziplat. On the website, your browser asks you to choose "Save as PDF" and where to save it.
How do I change my CV template?
Open your CV and pick a template at the top. Standard and Compact Black are free; you can preview the others before getting a plan.
How do I add a photo to my CV?
Open your CV, then Personal details, and choose a photo. It shows on the Modern and Executive templates.
Can I import the CV I already have?
Yes. On the CV tab tap Import CV and choose a PDF or Word file. For the best result, download our template and fill it in.
Your account
I forgot my password
On the login screen tap "Forgot password?". We email you a link. Check your spam folder if it does not arrive.
I did not get the email code
Check your spam folder, then ask for a new code on the same screen. Make sure the address is right in Profile.
How do I change my email or phone?
Open Profile in the menu. Tap Change next to your email, or edit your phone number and save.
How do I close my account?
Settings, then Close account. You can restore it within 30 days by logging in.
Plans and payments
I paid but my plan has not changed
Your plan turns on once your payment is confirmed. If it has not, talk to a person and we will check it.
How do I pay for a plan?
Open Membership in the menu, pick a plan and enter your mobile money number. Confirm the prompt on your phone.
What do the plans cost and include?
Basic is TZS 3,000, Plus 7,000 and Pro 10,000 a month. A year costs ten months. Membership in the menu compares everything.
What happens when my plan ends?
You move to Free. Your CVs stay and use a free template until you get a plan again. Plans do not renew by themselves.